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Terms of Service

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Fastpulse is operated by Vatsal Sanghvi, trading as 1811 Labs, a sole proprietorship based in Bengaluru, India. In these Terms, “Fastpulse,” “we,” “our,” and “us” mean that operator. “Service” means the Fastpulse website, application, creative tools, content libraries, workspaces, and related services we make available. Questions and legal notices can be sent to hello@fastpulse.app.

These Terms apply to personal and business use. You accept them when you affirmatively agree to them during registration, purchase, or another acceptance flow. A person accepting for a business or client must have authority to bind that organization. Mandatory rights you have as a consumer remain protected throughout these Terms.

Our Privacy Policy explains how we handle personal information. Acceptance of these Terms is not consent to optional marketing, non-essential tracking, or AI model training. We obtain separate permissions where required.

You must be at least 18 and legally able to enter this agreement. You must not use the Service where doing so, or providing it to you, would violate applicable sanctions, export controls, or other laws.

Provide accurate account details, keep them current, and protect your sign-in credentials. Each user must use their own account; a shared workspace does not permit shared logins. You are responsible for the instructions and activity you authorize and for reasonable precautions against unauthorized access. Report suspected compromise promptly to hello@fastpulse.app. These responsibilities do not excuse a security failure for which we are legally responsible.

Do not create accounts or workspaces to repeatedly claim introductory credits, conceal a suspension, or bypass purchase or usage restrictions.

Fastpulse helps users research creative references, organize media, combine customer materials with eligible library assets, and create and render finished videos. Team and client workspaces support collaboration. Access to particular assets, features, credits, and workspace capabilities depends on the offering you select.

Where available, Fastpulse may also offer carousel creation, custom avatars, face or voice features, and integrations for scheduling or publishing content to connected social-media accounts, including TikTok or Instagram. These descriptions do not mean those features are currently available or promise a launch date. Feature-specific terms and permissions may be presented before you enable them.

Fastpulse is independent of TikTok, Instagram, Meta, and other platforms. A reference to a platform, creator, or brand does not imply affiliation, sponsorship, or endorsement.

A workspace is a shared environment, not a private folder belonging to each contributor. Workspace owners and administrators can access, manage, and delete all content in that workspace, and control membership and permissions. Other members' access depends on their assigned permissions.

Content contributed to a workspace remains there when its contributor leaves or loses access. Closing an individual account does not automatically delete a workspace owned by someone else. This does not transfer a contributor's intellectual property or override applicable privacy rights; the contributor and organization must have appropriate agreements for continued use.

Workspace owners must invite only authorized people, configure access appropriately, explain workspace visibility to contributors, and have authority for client materials and instructions. Fastpulse does not adjudicate ownership disputes between members, agencies, clients, or employers. We may ask for reasonable evidence of authority before changing ownership or acting on a disputed deletion request.

We provide a baseline allocation of free credits so eligible users can try the Service. The allocation and available features are shown in the product or offer. Free access does not automatically become a paid subscription without an authorized purchase.

Paid plans are monthly subscriptions that renew automatically until cancelled. We disclose the applicable price, taxes, currency, recurring billing interval, allowances, and material restrictions before purchase. By confirming a subscription purchase, you authorize recurring charges on that basis. We do not currently offer annual plans. Purchased credit top-ups are separate from the recurring subscription charge.

Dodo Payments acts as merchant of record for purchases made through its checkout. It administers the transaction, payment collection, applicable transaction taxes, invoices, refunds, and payment disputes under the buyer terms presented at checkout. Fastpulse remains responsible for the Service and the obligations we undertake in these Terms. Your statement or invoice may identify Dodo Payments.

Use a payment method you are authorized to use. Failed or overdue payment may lead to suspension of paid access after any required notice. We will not charge a new top-up or undisclosed overage merely because you run out of credits; any automatic purchase arrangement would require separate authorization.

Credits are a Service usage allowance, not money, a deposit, or a transferable financial asset. They cannot be sold, exchanged for cash, or moved between customers except through a feature or arrangement we expressly allow. This does not affect refunds or other rights required by law.

Credit categories, carryover, and expiry
Credit categoryCarryover and expirySubscription requirement
Free creditsUnused credits carry over and are not removed by a monthly reset. They remain subject to account closure, the inactivity policy, and any specific promotional expiry clearly disclosed when awarded.The baseline free-credit allowance can be used without a paid subscription within the free offering.
Monthly subscription creditsUnused credits expire at the end of the billing cycle for which they were allocated. They do not roll over.An active subscription covering the relevant paid features is required.
Purchased top-up creditsUnused credits carry over between billing cycles and expire one year after the original purchase date.An active paid subscription is required to spend them. A top-up does not itself extend or replace a subscription.

Cancelling a subscription does not immediately erase unexpired top-up credits. After paid access ends, those credits cannot be spent unless you resubscribe before they expire. Their original expiry date continues to run while you are unsubscribed; resubscribing does not restart it.

The credit cost of a generation is shown before you submit it. We charge credits only for successful generations. A generation is successful when processing completes and the requested output is made available in a usable file or result format. A technical failure that prevents delivery of the requested output is not a successful generation. Reserved credits for such a failure will be released or restored; contact support if a deduction is not corrected. For a batch, only successful items are chargeable.

An output that differs from your aesthetic preferences is not automatically a technical failure. This does not remove remedies for defective or misdescribed services. Credit records can be reviewed and corrected; they are not immune from challenge. Any change to rates or credit rules applies prospectively with the notice required by Section 20, not to a generation already accepted at a stated rate.

An upgrade takes effect immediately after confirmation. The checkout or change-confirmation screen will disclose the charge, any billing adjustment, and the effect on allowances before you agree. A downgrade takes effect at the next billing cycle. Reducing a plan may reduce access to assets or features, but does not take away the rights already granted for lawful exports.

You may cancel renewal through the available billing controls or by emailing hello@fastpulse.app. Cancellation normally takes effect at the end of the current paid billing period, with paid access continuing until then. We will treat a cancellation received before renewal as applying to that renewal; a support processing delay does not by itself authorize another billing cycle. We will confirm the cancellation or explain any issue that needs resolution.

Subscription and top-up fees are generally non-refundable. Unused time, unused or expired credits, or a change of mind does not by itself create a refund entitlement. We will review duplicate or incorrect charges, a verified failure to provide purchased access, and other service errors. Any mandatory right to a refund, correction, price reduction, or other remedy takes priority over this policy. We will not require a waiver of statutory rights to investigate a complaint.

Where consumer law provides a withdrawal or cooling-off period, it remains available unless the requirements for a lawful exception are met. For qualifying EEA and UK distance contracts, this is generally 14 days from conclusion of the contract, subject to applicable rules. Requesting immediate performance does not automatically remove that right. Any permitted proportional charge for services already supplied, or loss of a withdrawal right for completed services or digital content, requires the information, express request, consent, and acknowledgement that the law specifies. Any required request, consent, or acknowledgement will be presented separately during checkout.

Send a withdrawal request to hello@fastpulse.app or the merchant-of-record contact identified in your receipt. A clear statement identifying you and the purchase is sufficient; you may also use any applicable statutory form. Where a refund reverses a purchase, the corresponding unused credits or paid entitlements may be removed, without limiting statutory rights.

“Customer Content” means material you or your authorized users supply, including original footage, images, audio, branding, captions, prompts, instructions, and project information. You keep your existing rights in that material. Uploading it does not give Fastpulse ownership of it.

You permit us and providers acting for us to store, process, adapt, reproduce, transmit, and display Customer Content only as needed to deliver your requested features, render and make outputs available, provide support, maintain and secure the Service, and comply with law. This permission is non-exclusive, worldwide because infrastructure may be international, and without an additional royalty. It lasts only for those purposes and the retention periods described in the Privacy Policy.

You must have the rights and permissions needed to submit the material and authorize this processing, including permissions from clients and identifiable people when required. Do not upload credentials, complete payment-card details, government identifiers, or sensitive personal information unrelated to your creative task. Regulated or particularly sensitive processing requires an appropriate separate agreement where applicable.

We will not use Customer Content or customer-generated outputs to train or fine-tune our own or another provider's AI models without a separate, informed opt-in. Permission to troubleshoot or improve product operation is not permission for model training. We also require separate permission before using your private uploads or creations in our own advertising, testimonials, or public showcases.

“Finished Creation” means an output completed through Fastpulse's generation or rendering workflow and made available for permitted export. Exporting a file does not convert its underlying assets into material you exclusively own.

To the extent we hold transferable rights in new, customer-specific elements created for you, we assign those rights to you upon successful generation. This excludes Customer Content already owned by others, our software, library assets, templates, and other pre-existing or third-party material. An assignment cannot create copyright where the law does not recognize it. Outputs may be similar to material created for other users, and we do not promise exclusivity, copyright eligibility, or registrability.

“Reusable Library Assets” are the characters, clips, avatars, graphics, audio, and other materials we expressly make available for inclusion in Finished Creations. We or the relevant rights holders retain the underlying rights, where such rights exist. We license their use rather than sell the assets themselves.

Unless a narrower permission is clearly shown before an asset is selected, we grant a worldwide, non-exclusive licence to incorporate eligible Reusable Library Assets into Finished Creations through Fastpulse and to reproduce, publish, display, distribute, and use those Finished Creations for personal projects, organic posts, paid advertising, and client work. We make assets available for reuse only for the uses we are entitled to authorize. An asset-specific limitation disclosed before use controls for that asset; it does not silently expand restrictions on prior lawful exports.

You may deliver Finished Creations to clients and permit them, their contractors, and distribution platforms to use those finished works for the licensed purposes. You may sell your finished creative work or production services. You may make ordinary downstream edits, such as resizing, trimming, or adding your own material, as long as library assets remain part of the finished work rather than being extracted into reusable source assets.

This licence also covers eligible creations made using free credits. Those exports are not watermarked by Fastpulse and may be used commercially on the same licensing basis. A Fastpulse watermark is distinct from a disclosure about synthetic media required by law or a publishing platform.

The licence for a lawfully exported Finished Creation survives subscription cancellation, downgrade, and account or workspace deletion. Continued publication does not require an active subscription. It remains subject to the applicable asset permissions and these use restrictions. Removal of an asset from the current catalogue does not, by itself, revoke a licence already granted for a lawful export. If a genuine rights defect or legal order affects an existing export, we may need to request removal or replacement and will explain the issue where lawful; mandatory remedies remain available.

Videos, posts, images, captions, and other material identified as references, inspiration, trends, or examples are provided to help users understand creative approaches. They are not Reusable Library Assets and cannot be selected for incorporation into, or exported as part of, a Finished Creation through Fastpulse.

We do not grant a licence to download, reproduce, modify, publish, or advertise with that source material. Its appearance in the Service, or public availability on TikTok, Instagram, or another website, does not remove third-party rights. You remain free to develop your own lawful creative ideas, but must not use Fastpulse to copy protected expression without permission.

Rendering, screen-recording, cropping, or changing the filename of restricted material does not turn it into a permitted Finished Creation. The restrictions in this section do not take away permissions you independently hold or rights that cannot lawfully be restricted, but such permissions do not authorize bypassing Fastpulse's access controls.

On a plan offering unlimited downloads, there is no numerical download cap for Finished Creations you are entitled to access. Generation credits, workspace permissions, and disclosed plan limits still apply. Unlimited downloads does not mean unlimited generation, a promise of instant processing, or continuing hosted access after deletion.

The Service permits export of Finished Creations, not downloading raw library clips, avatars, source files, or reference media. You must not extract library elements from finished videos to reuse them as standalone assets; offer a stock-footage or avatar collection made from them; or transfer library materials to external generation tools as reusable references, source assets, or training material.

These restrictions protect the Fastpulse library. They do not claim ownership of your original uploads, prevent you from using independently owned materials elsewhere, or restrict a lawful personal-data access or portability request. Contact us when a required data-access request cannot be completed through the interface.

We may apply proportionate technical controls to address scraping, raw-asset extraction, attempts to evade permissions, security threats, or activity that disrupts the Service. We will not use “fair use” to impose an undisclosed numerical cap on ordinary, legitimate downloads advertised as unlimited. Any new numerical entitlement limit must be clearly disclosed and introduced under Section 20.

Unless we give prior written authorization or expressly permit access through an official integration, you must not use crawlers, bots, scripts, headless browsers, scraping software, AI assistants or browser agents, automated API requests, or comparable automated methods to access the Service, collect its contents, or carry out bulk operations, except for the permitted uses described below.

You must not harvest media URLs or access tokens; enumerate or download storage objects; mirror or reconstruct the catalogue; collect raw avatars or clips; redistribute an extracted dataset; or evade authentication, payment, permission, or rate controls. Splitting the activity among accounts, devices, IP addresses, agents, or subcontractors does not make it permitted.

Without separate permission, you must not use our library, restricted reference material, or extracted Service data to train, fine-tune, distil, or assemble datasets for AI models, or to recreate a competing library or service. This does not prohibit using your own original material independently of Fastpulse, and does not prohibit lawful use of Finished Creations within the licence in Section 9.

Where automated access is authorized, you are responsible for configuring and supervising your agent, securing its credentials, setting appropriate permissions and spending limits, and reviewing its outputs and publishing instructions. Authorized actions and disclosed usage charges initiated by an agent on your behalf are treated as your instructions. Automation does not excuse noncompliance or authorize unlimited expenditure, and it does not eliminate our responsibility for our own errors or mandatory consumer protections.

Ordinary browser functions, password managers, accessibility and assistive tools, and authorized search-engine indexing of the public marketing site are not prohibited when they do not extract restricted content or bypass controls. Search engines must respect applicable published crawl restrictions. No public API or agent integration is promised by this section.

Use the Service lawfully. In particular, do not use it to infringe intellectual property, privacy, or personality rights; create non-consensual intimate imagery or sexual exploitation of minors; commit fraud; threaten or harass people; distribute malware; gain unauthorized access; or create deceptive impersonations or fabricated evidence of real-world events.

When supplying a real person's image, voice, name, or likeness, obtain the permissions required for the intended editing, synthetic use, publication, and advertising context. Permission to possess a photograph is not necessarily permission to create a synthetic endorsement. The same requirements apply if custom avatar or voice features later become available. Do not imply that a real or synthetic character has personally used a product, experienced a result, or endorsed a claim when that representation would be misleading.

Review captions, scripts, images, and videos before using them. Verify factual and advertising claims, rights, required disclosures, and platform rules. Include synthetic-media labels, sponsorship disclosures, and other notices when required. Do not remove required provenance or authenticity information to mislead others.

We may decline a request, restrict an asset, or remove content where reasonably necessary to address unlawful activity, a rights complaint, safety, or a breach. Moderation or successful processing is not a legal clearance or endorsement of your content. You may contact support to request review of a restriction.

This section applies only when an integration is available and you choose to enable it. You must control the connected account or have permission to act for its owner. A connection authorizes only the access and actions explained in the relevant connection flow and the publishing instructions you approve.

Check the destination account, audience, content, and timing before publishing or scheduling. A scheduled instruction may run without a further confirmation unless the interface says otherwise. You can revoke permissions through the platform's controls or any disconnection controls we provide. Revocation does not necessarily remove content already published; manage that content through the relevant platform.

Third-party platforms apply their own terms and may reject content, revoke access, change their interfaces, or interrupt delivery. We do not guarantee acceptance, reach, or uninterrupted integration availability. This does not excuse our own failure to carry out agreed instructions with the care required by law.

We handle personal information as described in our Privacy Policy. Where we process personal information solely on a business customer's behalf, a separate data-processing agreement applies when required by law. Contact hello@fastpulse.app to arrange the applicable data-processing terms before using the Service for that processing.

We treat non-public Customer Content as confidential. Access is limited to authorized workspace users and people or providers who need it to operate, support, secure, or lawfully administer the Service, subject to appropriate confidentiality obligations. This does not cover information that is independently public, lawfully obtained elsewhere, or independently developed. Legally compelled disclosures will be limited as required, with notice where lawful and appropriate.

We currently keep original uploads and generated outputs while the owning account or workspace is maintained, unless you delete them or removal is required under these Terms or law. We do not currently apply automatic deletion solely because an output is 90 days old. This is not a promise of permanent or lifetime storage, and you should keep independent copies of important work.

We may introduce reasonable storage quotas or retention periods in the future. Before a material reduction affects stored content, we will give at least 30 days' advance notice and a reasonable opportunity to export affected material. Changes must respect existing paid commitments and mandatory rights. Urgent security or legally required removal may require earlier action.

An account or workspace may be treated as abandoned after at least 12 months without meaningful activity, but not while it has an active paid subscription or unexpired purchased credits. Before deletion for inactivity, we will send a further notice giving at least 30 days to sign in, resume use, or export material. Activity by an authorized workspace member counts as workspace activity.

Subscription cancellation, expiry, or a member's departure does not itself start a 30-day content-deletion clock. When we receive an authorized request to delete a workspace, we will remove that workspace's content from active systems within 30 days, except where retention is required by law. Authorization may be established through an authenticated deletion flow or proportionate verification for an emailed request. Once authorization is established, we will not delay the start of the deletion period for administrative reasons. A shorter mandatory legal deadline takes priority.

An accepted workspace-deletion request closes ordinary access to that workspace while cleanup is completed. It affects all members and the workspace's stored uploads, outputs, and project information. Export anything needed before requesting deletion; a recovery window is not promised. Contact us or use available controls to cancel associated billing. Subscriptions covering other workspaces are not cancelled solely because one workspace is deleted.

Backup copies, billing records, and narrowly retained legal or security records follow the separate rules in the Privacy Policy. Deleting an individual account does not authorize erasure of another organization's workspace, but does not prevent the individual from exercising applicable privacy rights. Deletion cannot recall lawful exports or copies already held by you, your clients, or independent third parties.

Send copyright, likeness, privacy, or other rights complaints to hello@fastpulse.app. Identify the material and its location, explain the right and alleged problem, provide your contact details and authority to act, and include enough supporting information for a meaningful review. Do not send unnecessary sensitive documents.

We may restrict access during review, seek clarification, or notify the affected user where appropriate. We consider responses and appeals, and may suspend repeated or serious infringement. Any procedures and deadlines required by applicable law continue to apply.

We may restrict or suspend access when reasonably necessary because of non-payment, security risk, unauthorized automation, raw-asset extraction, unlawful conduct, or material breach. We apply measures proportionate to the nature and seriousness of the issue. Where practicable and lawful, we will explain the reason and give an opportunity to correct a remediable problem or request review.

We may terminate access for serious or repeated breach. We may also discontinue the Service or end access for other legitimate reasons with reasonable notice and an export opportunity where practicable. If we end paid service without your breach and cannot provide the purchased benefit, we will arrange the appropriate refund for undelivered prepaid service and unused purchased credits, subject to mandatory rights.

Termination ends permission to use the Service but does not automatically revoke compliant licences for previously exported Finished Creations. Accrued payment obligations, output licences and restrictions, confidentiality, lawful retention, liability, dispute terms, and other provisions intended to survive remain effective.

Rights in the Fastpulse software, interface, branding, catalogue organization, documentation, and other proprietary materials remain with us or their respective rights holders. These Terms grant access and content-use permissions, not ownership of the platform. Do not reverse engineer, bypass protections, or reproduce proprietary parts of the Service except where applicable law expressly permits it.

You may send suggestions voluntarily. We may use those suggestions without an obligation to pay or credit you, but this permission does not include private Customer Content, a licence to publish your identity or logo, or permission for AI model training.

We may update the Service, replace underlying models or providers, and amend these Terms for product, security, legal, or operational reasons. For a material adverse change, we will normally give at least 30 days' advance notice by email or a prominent in-product notice. Section 16 separately governs storage changes. A subscription price increase will apply no earlier than a renewal after the notice period and any legally required consent.

We will identify the effective date and obtain fresh agreement when required. Continuing to use the Service constitutes acceptance only where legally permitted. You may cancel before a change takes effect. If we materially reduce a paid service during a prepaid period and you reject that change, we will preserve the contracted benefit or provide an appropriate refund for its unused portion.

Minor clarifications and changes required urgently by law or security may take effect sooner, with an explanation where practicable. We will not retroactively charge a higher rate for completed activity or use an update to override a legally protected right.

AI-assisted content can be inaccurate, incomplete, unsuitable, or non-unique. Availability and processing time depend on technical conditions and third-party infrastructure. We do not guarantee virality, views, advertising approval, revenue, conversion, or another business outcome. Creative suggestions are not professional legal or regulatory advice.

For business users, and to the extent lawful, the Service is supplied on an “as available” basis without implied warranties beyond those expressly stated or incapable of exclusion. No disclaimer in these Terms cancels our express asset-licensing commitments, the successful-generation credit rule, or a mandatory duty of reasonable care. Consumers retain applicable guarantees concerning conformity, quality, fitness, and remedies.

Business customers. To the extent legally permitted, we are not liable for indirect or consequential loss, or loss of profit, revenue, goodwill, or business opportunity. Our aggregate liability relating to the Service is limited to the Fastpulse fees paid for the affected Service during the six months immediately preceding the event giving rise to the claim.

Consumers and non-excludable liability. The business liability cap does not limit a consumer's mandatory remedies. We remain responsible for losses and remedies that applicable consumer law places on us. Nothing excludes liability for fraud, wilful misconduct, gross negligence where it cannot be excluded, death or personal injury caused by negligence where applicable, or any other liability that law prohibits us from limiting. Each party should take reasonable steps to avoid unnecessarily increasing a loss.

A business customer must reimburse our reasonable defence costs and liabilities for third-party claims to the extent caused by its unlawful Customer Content, infringing instructions, misuse, or material breach. This does not cover claims caused by our own breach or unlawful conduct, or require the customer to underwrite our failure to obtain rights we expressly promised for a library asset. We will give prompt notice, reasonable cooperation, and an appropriate opportunity to control the defence. No settlement may impose an admission or obligation on us without our reasonable consent. This business indemnity does not apply to personal consumer use.

Indian law governs this agreement, subject to protections that applicable law makes mandatory. For disputes not subject to a mandatory alternative forum, the courts in Bengaluru, Karnataka, India have exclusive jurisdiction. Consumers retain any non-waivable right to protections or proceedings in their home jurisdiction. These Terms do not impose mandatory arbitration or a class-action waiver.

Please send a written explanation of a dispute to hello@fastpulse.app so we can try to resolve it. We ask both parties to attempt good-faith resolution for 30 days, but this does not delay a statutory deadline, an urgent application, or access to a court or regulator where a delay cannot lawfully be required.

A separately signed agreement controls an express conflict within its scope. Agreed data-processing terms govern their own subject matter. Specific plan, asset, and checkout disclosures apply to the matters they describe, but cannot silently override a mandatory right. The Privacy Policy governs personal-information handling; these Terms govern use of the Service.

Neither party is responsible for a failure caused by an event beyond its reasonable control to the extent the law permits that excuse. This does not excuse avoidable failures, accrued payment obligations, or mandatory refunds and consumer remedies. We will take reasonable steps to reduce the effect of a disruption.

An unenforceable provision is limited only as far as necessary; the remainder continues. A failure to enforce one breach does not waive later enforcement. Neither party becomes the other's employee, partner, or agent. You may not transfer your account or this agreement without permission, except as law allows. We may transfer the Service and related obligations as part of a legitimate business transaction, subject to required notice, privacy safeguards, and preservation of customer rights.

We may send service and contractual notices to your account email or through the product where appropriate. Keep your contact details current. Marketing choices remain separate. For support, billing questions, privacy requests, rights-holder complaints, or legal notices, contact hello@fastpulse.app.